Privacy Policy

All references to this Privacy Policy Statement and to "Diving Adelaide Pty Ltd", "DivingAdelaide.com.au", "Online Snorkel Gear", "OnlineSnorkelGear.com.au", "we" "us" or "our",  are to Online Snorkel Gear (Diving Adelaide Pty Ltd.), 21 - 23 Grove Avenue, Marleston SA 5033, Australia - ABN 45 164 102 274 

At Online Snorkel Gear (Diving Adelaide Pty. Ltd.), we are committed to respecting your privacy. Our goal in collecting personally identifiable information that we collect about our users is to provide you with the most useful and helpful web experience, in accordance with the applicable Australian privacy laws.

1. Use of Data

Through online forms, we may collect your:
- Name
- Age
- Postal Address
- Telephone Numbers
- Email Address
- IP Address (for system administration and troubleshooting)
- Demographic information (for user profiling in aggregate form) 

When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our website to help us develop and improve it further through online surveys and other requests.

We may use this information for the following purposes:

• To perform statistical analyses measuring relative interest in the various areas of our site
• To send email or postal mail to you about our products and service
• To recognise user access privileges

By submitting reviews or product content, you grant Online Snorkel Gear (Diving Adelaide Pty. Ltd.) permission to display, reproduce and use this content on our website and marketing materials.

If you have any questions/comments about privacy, please don't hesitate to e-mail us at info@onlinesnorkelgear.com.au.

2. Sharing your personal Information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Online Snorkel Gear (Diving Adelaide Pty. Ltd.) takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

3. Unsubscribe

Upon request, we will remove any subscriber (and his or her personal information) from our mailing list. Any such request can be sent via e-mail to info@onlinesnorkelgear.com.au.

4. Cookies

Cookies are pieces of information that a website can transfer to an individual's computer. We only use session-based cookies to gather anonymous website usage data to help us improve the structure and functionality of this Site. You can change your web browser settings to reject cookies or to prompt you each time a website wishes to add a cookie to your browser. Some functionality on the website may be affected by this.

Cookies are used to collect non-personal identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.

5. Accessing your personal information

You may have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please contact us. You may be required to put your request in writing for security reasons. 

6. Security capabilities
 
When purchasing snorkelling equipment or watersports gear from Online Snorkel Gear (Diving Adelaide Pty. Ltd.) your financial details are passed through a secure server using the industry-standard SSL encryption technology.

Online Snorkel Gear (Diving Adelaide Pty. Ltd.) uses physical and electronic measures to ensure personal information is not misused, lost, changed or stolen. These include restrictions on physical access, secure databases or electronic firewalls.

7. Third-Party Service Providers

We may occasionally share limited personal information with trusted third-party service providers who assist us in operating our website and business. This may include payment processors, shipping providers, website hosting services, marketing platforms, analytics providers and customer support services.

These third parties may require access to certain information in order to provide their services, including processing payments, delivering orders, analysing website usage or sending marketing communications on our behalf. We take reasonable steps to ensure these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Examples of third-party services we may use include:

• Shopify (website and ecommerce platform)
• Payment providers such as PayPal and Shopify Payments
• Shipping and freight providers
• Email marketing and communication platforms
• Website analytics and performance tracking tools

We do not sell or rent your personal information to third parties.